Careers / Claims Adjusters, Examiners, and Investigators
Claims Adjusters, Examiners, and Investigators — Career Decision Dashboard
United States
Opens your browser print dialog — choose “Save as PDF”.
Report generated from official BLS OEWS and O*NET data — United States.
Median annual wage
$78,000
United States, 2025
Employment
324,230
United States, 2025
Typical education
Bachelor's Degree
Job Zone 4
Skills identified
35
10 related careers
Career overview
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
- O*NET code
- 13-1031.00
- Job zone
- 4
- Experience required
- Over 2 years, up to and including 4 years
Typical tasks
- Communicate with reinsurance brokers to obtain information necessary for processing claims.
- Examine claims forms and other records to determine insurance coverage.
- Analyze information gathered by investigation and report findings and recommendations.
- Pay and process claims within designated authority level.
- Prepare reports to be submitted to company's data processing department.
- Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
- Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
Choose a location
Salary analysis — United States
10th percentile
$48,850
25th percentile
$61,160
75th percentile
$98,030
90th percentile
$117,040
Most important skills
- Reading Comprehension4.1
- Active Listening4.0
- Critical Thinking4.0
- Speaking3.9
- Judgment and Decision Making3.8
- Writing3.6
- Complex Problem Solving3.5
- Monitoring3.4
- Social Perceptiveness3.4
- Coordination3.3
- Active Learning3.3
- Negotiation3.1
What skills do you need?
Select the skills you already have
Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.
Skill coverage
0%
0 of 15 identified skills
Matched
0
Missing
15
Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.
Skills to develop
| Skill | Importance | Required level | Your level | Gap |
|---|---|---|---|---|
| Reading Comprehension | 4.1 | 4.5 | Not selected | 4.5 |
| Active Listening | 4.0 | 4.3 | Not selected | 4.3 |
| Critical Thinking | 4.0 | 4.3 | Not selected | 4.3 |
| Speaking | 3.9 | 4.0 | Not selected | 4.0 |
| Judgment and Decision Making | 3.8 | 3.8 | Not selected | 3.8 |
| Writing | 3.6 | 3.9 | Not selected | 3.9 |
| Monitoring | 3.4 | 3.9 | Not selected | 3.9 |
| Complex Problem Solving | 3.5 | 3.4 | Not selected | 3.4 |
| Social Perceptiveness | 3.4 | 3.4 | Not selected | 3.4 |
| Active Learning | 3.3 | 3.5 | Not selected | 3.5 |
| Coordination | 3.3 | 3.1 | Not selected | 3.1 |
| Negotiation | 3.1 | 3.3 | Not selected | 3.3 |
| Service Orientation | 3.1 | 3.0 | Not selected | 3.0 |
| Time Management | 3.0 | 3.0 | Not selected | 3.0 |
| Systems Analysis | 3.0 | 2.6 | Not selected | 2.6 |
Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.
Related careers
Supplemental
National median $149,230
Compare with Claims Adjusters, Examiners, and InvestigatorsSupplemental
National median $83,680
Compare with Claims Adjusters, Examiners, and InvestigatorsSupplemental
National median $75,530
Compare with Claims Adjusters, Examiners, and InvestigatorsSupplemental
National median $58,650
Compare with Claims Adjusters, Examiners, and InvestigatorsSupplemental
National median $55,570
Compare with Claims Adjusters, Examiners, and InvestigatorsSupplemental
National median $62,890
Compare with Claims Adjusters, Examiners, and InvestigatorsSupplemental
National median $51,220
Compare with Claims Adjusters, Examiners, and InvestigatorsSupplemental
National median $50,080
Compare with Claims Adjusters, Examiners, and InvestigatorsSupplemental
National median $117,860
Compare with Claims Adjusters, Examiners, and InvestigatorsSupplemental
National median $159,670
Compare with Claims Adjusters, Examiners, and InvestigatorsHow salary varies by location
| Location | Median | Employment | Year |
|---|---|---|---|
| Merced, CA | $110,910 | 40 | 2025 |
| Burlington, VT | $108,510 | 70 | 2025 |
| San Francisco, CA | $105,340 | 3,390 | 2025 |
| Boulder, CO | $103,080 | 30 | 2025 |
| Salinas, CA | $101,900 | 150 | 2025 |
| DC | $101,150 | 360 | 2025 |
| Barnstable Town, MA | $100,480 | 40 | 2025 |
| Kingston, NY | $100,430 | 30 | 2025 |
| Santa Maria, CA | $99,660 | 100 | 2025 |
| Baltimore, MD | $98,700 | 4,280 | 2025 |
| San Jose, CA | $98,230 | 370 | 2025 |
| Lexington Park, MD | $98,060 | 40 | 2025 |
| Bridgeport, CT | $97,740 | 280 | 2025 |
| Santa Rosa, CA | $96,970 | 150 | 2025 |
| New York, NY | $95,980 | 14,840 | 2025 |
| Santa Cruz, CA | $95,730 | 60 | 2025 |
| NJ | $95,690 | 9,650 | 2025 |
| MD | $95,560 | — | 2025 |
| Stockton, CA | $95,490 | 280 | 2025 |
| Waterbury, CT | $95,150 | 80 | 2025 |
Career transition paths
Compare the skills of a career you hold today with Claims Adjusters, Examiners, and Investigators to see shared skills, target-only skills and skill overlap.
Build a transition comparisonCareer and skills data: O*NET 31.0.
Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).
Figures are periodic published survey snapshots, not real-time market rates.