Careers / Dispatchers, Except Police, Fire, and Ambulance
Dispatchers, Except Police, Fire, and Ambulance — Career Decision Dashboard
United States
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Report generated from official BLS OEWS and O*NET data — United States.
Median annual wage
$50,340
United States, 2025
Employment
202,810
United States, 2025
Typical education
High School Diploma or the equivalent (such as a GED)
Job Zone 2
Skills identified
35
10 related careers
Career overview
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
- O*NET code
- 43-5032.00
- Job zone
- 2
- Experience required
- Over 1 year, up to and including 2 years
Typical tasks
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Prepare daily work and run schedules.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- Receive or prepare work orders.
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- Arrange for necessary repairs to restore service and schedules.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
Choose a location
Salary analysis — United States
10th percentile
$36,030
25th percentile
$42,750
75th percentile
$62,450
90th percentile
$78,140
Most important skills
- Active Listening4.0
- Speaking4.0
- Coordination3.9
- Monitoring3.9
- Reading Comprehension3.8
- Time Management3.8
- Judgment and Decision Making3.1
- Writing3.1
- Critical Thinking3.1
- Social Perceptiveness3.1
- Service Orientation3.1
- Complex Problem Solving3.1
What skills do you need?
Select the skills you already have
Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.
Skill coverage
0%
0 of 13 identified skills
Matched
0
Missing
13
Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.
Skills to develop
| Skill | Importance | Required level | Your level | Gap |
|---|---|---|---|---|
| Active Listening | 4.0 | 3.9 | Not selected | 3.9 |
| Speaking | 4.0 | 3.9 | Not selected | 3.9 |
| Coordination | 3.9 | 3.6 | Not selected | 3.6 |
| Monitoring | 3.9 | 3.3 | Not selected | 3.3 |
| Reading Comprehension | 3.8 | 3.3 | Not selected | 3.3 |
| Time Management | 3.8 | 3.1 | Not selected | 3.1 |
| Critical Thinking | 3.1 | 3.8 | Not selected | 3.8 |
| Social Perceptiveness | 3.1 | 3.0 | Not selected | 3.0 |
| Complex Problem Solving | 3.1 | 3.0 | Not selected | 3.0 |
| Judgment and Decision Making | 3.1 | 2.9 | Not selected | 2.9 |
| Writing | 3.1 | 2.9 | Not selected | 2.9 |
| Service Orientation | 3.1 | 2.9 | Not selected | 2.9 |
| Active Learning | 3.0 | 2.9 | Not selected | 2.9 |
Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.
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Compare with Dispatchers, Except Police, Fire, and AmbulanceHow salary varies by location
| Location | Median | Employment | Year |
|---|---|---|---|
| DC | $72,260 | 300 | 2025 |
| Bremerton, WA | $64,890 | 100 | 2025 |
| Fairbanks, AK | $62,130 | 80 | 2025 |
| Fargo, ND | $61,260 | 150 | 2025 |
| Barnstable Town, MA | $60,890 | 120 | 2025 |
| San Jose, CA | $60,780 | 720 | 2025 |
| Minneapolis, MN | $59,560 | 1,770 | 2025 |
| Duluth, MN | $59,510 | 110 | 2025 |
| Lebanon, PA | $59,390 | 50 | 2025 |
| Seattle, WA | $59,340 | 2,950 | 2025 |
| WA | $59,330 | 4,920 | 2025 |
| MN | $59,220 | 2,760 | 2025 |
| Lewiston, ME | $59,160 | 60 | 2025 |
| Longview, WA | $59,020 | 70 | 2025 |
| Chicago, IL | $58,900 | — | 2025 |
| Olympia, WA | $58,710 | 120 | 2025 |
| Racine, WI | $58,690 | 90 | 2025 |
| Portland, OR | $58,670 | 2,080 | 2025 |
| Portland, ME | $58,620 | 260 | 2025 |
| San Francisco, CA | $58,610 | 3,010 | 2025 |
Career transition paths
Compare the skills of a career you hold today with Dispatchers, Except Police, Fire, and Ambulance to see shared skills, target-only skills and skill overlap.
Build a transition comparisonCareer and skills data: O*NET 31.0.
Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).
Figures are periodic published survey snapshots, not real-time market rates.