Careers / Dispatchers, Except Police, Fire, and Ambulance

Dispatchers, Except Police, Fire, and Ambulance — Career Decision Dashboard

United States

Opens your browser print dialog — choose “Save as PDF”.

Median annual wage

$50,340

United States, 2025

Employment

202,810

United States, 2025

Typical education

High School Diploma or the equivalent (such as a GED)

Job Zone 2

Skills identified

35

10 related careers

Career overview

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

O*NET code
43-5032.00
Job zone
2
Experience required
Over 1 year, up to and including 2 years

Typical tasks

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Prepare daily work and run schedules.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Receive or prepare work orders.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Arrange for necessary repairs to restore service and schedules.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.

Choose a location

Salary analysis — United States

$36,030
10th
$42,750
25th
$50,340
Median
$62,450
75th
$78,140
90th

10th percentile

$36,030

25th percentile

$42,750

75th percentile

$62,450

90th percentile

$78,140

Most important skills

  • Active Listening4.0
  • Speaking4.0
  • Coordination3.9
  • Monitoring3.9
  • Reading Comprehension3.8
  • Time Management3.8
  • Judgment and Decision Making3.1
  • Writing3.1
  • Critical Thinking3.1
  • Social Perceptiveness3.1
  • Service Orientation3.1
  • Complex Problem Solving3.1

What skills do you need?

Select the skills you already have

Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.

Skill coverage

0%

0 of 13 identified skills

Matched

0

Missing

13

Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.

Skills to develop

SkillImportanceRequired levelYour levelGap
Active Listening4.03.9Not selected3.9
Speaking4.03.9Not selected3.9
Coordination3.93.6Not selected3.6
Monitoring3.93.3Not selected3.3
Reading Comprehension3.83.3Not selected3.3
Time Management3.83.1Not selected3.1
Critical Thinking3.13.8Not selected3.8
Social Perceptiveness3.13.0Not selected3.0
Complex Problem Solving3.13.0Not selected3.0
Judgment and Decision Making3.12.9Not selected2.9
Writing3.12.9Not selected2.9
Service Orientation3.12.9Not selected2.9
Active Learning3.02.9Not selected2.9

Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.

Related careers

How salary varies by location

LocationMedianEmploymentYear
DC$72,2603002025
Bremerton, WA$64,8901002025
Fairbanks, AK$62,130802025
Fargo, ND$61,2601502025
Barnstable Town, MA$60,8901202025
San Jose, CA$60,7807202025
Minneapolis, MN$59,5601,7702025
Duluth, MN$59,5101102025
Lebanon, PA$59,390502025
Seattle, WA$59,3402,9502025
WA$59,3304,9202025
MN$59,2202,7602025
Lewiston, ME$59,160602025
Longview, WA$59,020702025
Chicago, IL$58,9002025
Olympia, WA$58,7101202025
Racine, WI$58,690902025
Portland, OR$58,6702,0802025
Portland, ME$58,6202602025
San Francisco, CA$58,6103,0102025
All locations with published data

Career transition paths

Compare the skills of a career you hold today with Dispatchers, Except Police, Fire, and Ambulance to see shared skills, target-only skills and skill overlap.

Build a transition comparison

Career and skills data: O*NET 31.0.

Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).

Figures are periodic published survey snapshots, not real-time market rates.