Careers / First-Line Supervisors of Office and Administrative Support Workers
First-Line Supervisors of Office and Administrative Support Workers — Career Decision Dashboard
United States
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Report generated from official BLS OEWS and O*NET data — United States.
Median annual wage
$69,500
United States, 2025
Employment
1,436,680
United States, 2025
Typical education
Bachelor's Degree
Job Zone 3
Skills identified
35
10 related careers
Career overview
Directly supervise and coordinate the activities of clerical and administrative support workers.
- O*NET code
- 43-1011.00
- Job zone
- 3
- Experience required
- Over 4 years, up to and including 6 years
Typical tasks
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Recruit, interview, and select employees.
- Interpret and communicate work procedures and company policies to staff.
Choose a location
Salary analysis — United States
10th percentile
$45,610
25th percentile
$55,950
75th percentile
$85,090
90th percentile
$104,710
Most important skills
- Active Listening4.0
- Social Perceptiveness4.0
- Monitoring4.0
- Speaking4.0
- Reading Comprehension4.0
- Coordination4.0
- Critical Thinking3.9
- Management of Personnel Resources3.8
- Writing3.8
- Active Learning3.8
- Instructing3.8
- Judgment and Decision Making3.8
What skills do you need?
Select the skills you already have
Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.
Skill coverage
0%
0 of 20 identified skills
Matched
0
Missing
20
Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.
Skills to develop
| Skill | Importance | Required level | Your level | Gap |
|---|---|---|---|---|
| Monitoring | 4.0 | 4.0 | Not selected | 4.0 |
| Speaking | 4.0 | 4.0 | Not selected | 4.0 |
| Active Listening | 4.0 | 3.9 | Not selected | 3.9 |
| Social Perceptiveness | 4.0 | 3.9 | Not selected | 3.9 |
| Critical Thinking | 3.9 | 3.9 | Not selected | 3.9 |
| Reading Comprehension | 4.0 | 3.8 | Not selected | 3.8 |
| Coordination | 4.0 | 3.8 | Not selected | 3.8 |
| Management of Personnel Resources | 3.8 | 3.8 | Not selected | 3.8 |
| Writing | 3.8 | 3.8 | Not selected | 3.8 |
| Active Learning | 3.8 | 3.8 | Not selected | 3.8 |
| Time Management | 3.8 | 3.8 | Not selected | 3.8 |
| Instructing | 3.8 | 3.6 | Not selected | 3.6 |
| Learning Strategies | 3.6 | 3.8 | Not selected | 3.8 |
| Negotiation | 3.6 | 3.6 | Not selected | 3.6 |
| Service Orientation | 3.6 | 3.5 | Not selected | 3.5 |
| Persuasion | 3.6 | 3.5 | Not selected | 3.5 |
| Judgment and Decision Making | 3.8 | 3.1 | Not selected | 3.1 |
| Complex Problem Solving | 3.4 | 3.3 | Not selected | 3.3 |
| Systems Evaluation | 3.1 | 3.0 | Not selected | 3.0 |
| Systems Analysis | 3.0 | 3.0 | Not selected | 3.0 |
Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.
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Compare with First-Line Supervisors of Office and Administrative Support WorkersHow salary varies by location
| Location | Median | Employment | Year |
|---|---|---|---|
| San Jose, CA | $95,010 | 7,630 | 2025 |
| San Francisco, CA | $88,560 | 19,480 | 2025 |
| Longview, WA | $81,980 | 410 | 2025 |
| Seattle, WA | $81,640 | 18,020 | 2025 |
| New York, NY | $80,760 | 95,180 | 2025 |
| Vallejo, CA | $80,520 | 1,160 | 2025 |
| Bridgeport, CT | $79,770 | 5,490 | 2025 |
| Bremerton, WA | $79,540 | 740 | 2025 |
| WA | $79,480 | 31,790 | 2025 |
| Trenton, NJ | $79,460 | 2,770 | 2025 |
| Boulder, CO | $79,450 | 1,910 | 2025 |
| Napa, CA | $79,220 | 600 | 2025 |
| DC | $79,200 | 4,080 | 2025 |
| NY | $79,170 | 83,110 | 2025 |
| Denver, CO | $79,120 | 14,710 | 2025 |
| New Haven, CT | $78,990 | 4,260 | 2025 |
| Hartford, CT | $78,740 | 8,670 | 2025 |
| Minneapolis, MN | $78,410 | 14,480 | 2025 |
| Olympia, WA | $78,270 | 1,210 | 2025 |
| CT | $78,200 | 24,420 | 2025 |
Career transition paths
Compare the skills of a career you hold today with First-Line Supervisors of Office and Administrative Support Workers to see shared skills, target-only skills and skill overlap.
Build a transition comparisonCareer and skills data: O*NET 31.0.
Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).
Figures are periodic published survey snapshots, not real-time market rates.