Careers / First-Line Supervisors of Gambling Services Workers
First-Line Supervisors of Gambling Services Workers — Career Decision Dashboard
United States
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Report generated from official BLS OEWS and O*NET data — United States.
Median annual wage
$63,820
United States, 2025
Employment
26,010
United States, 2025
Typical education
High School Diploma or the equivalent (such as a GED)
Job Zone 2
Skills identified
35
10 related careers
Career overview
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
- O*NET code
- 39-1013.00
- Job zone
- 2
- Experience required
- Over 4 years, up to and including 6 years
Typical tasks
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform paperwork required for monetary transactions.
- Respond to and resolve patrons' complaints.
- Greet customers and ask about the quality of service they are receiving.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor payment of hand-delivered jackpots to ensure promptness.
Choose a location
Salary analysis — United States
10th percentile
$41,400
25th percentile
$51,340
75th percentile
$75,770
90th percentile
$84,750
Most important skills
- Service Orientation3.9
- Monitoring3.9
- Active Listening3.8
- Speaking3.8
- Reading Comprehension3.6
- Critical Thinking3.6
- Social Perceptiveness3.5
- Time Management3.5
- Management of Personnel Resources3.4
- Writing3.4
- Coordination3.4
- Complex Problem Solving3.3
What skills do you need?
Select the skills you already have
Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.
Skill coverage
0%
0 of 18 identified skills
Matched
0
Missing
18
Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.
Skills to develop
| Skill | Importance | Required level | Your level | Gap |
|---|---|---|---|---|
| Monitoring | 3.9 | 3.6 | Not selected | 3.6 |
| Critical Thinking | 3.6 | 3.9 | Not selected | 3.9 |
| Service Orientation | 3.9 | 3.5 | Not selected | 3.5 |
| Speaking | 3.8 | 3.6 | Not selected | 3.6 |
| Active Listening | 3.8 | 3.5 | Not selected | 3.5 |
| Reading Comprehension | 3.6 | 3.6 | Not selected | 3.6 |
| Social Perceptiveness | 3.5 | 3.5 | Not selected | 3.5 |
| Time Management | 3.5 | 3.4 | Not selected | 3.4 |
| Management of Personnel Resources | 3.4 | 3.5 | Not selected | 3.5 |
| Writing | 3.4 | 3.3 | Not selected | 3.3 |
| Instructing | 3.3 | 3.4 | Not selected | 3.4 |
| Coordination | 3.4 | 3.1 | Not selected | 3.1 |
| Complex Problem Solving | 3.3 | 3.0 | Not selected | 3.0 |
| Negotiation | 3.1 | 3.1 | Not selected | 3.1 |
| Judgment and Decision Making | 3.1 | 3.0 | Not selected | 3.0 |
| Persuasion | 3.0 | 3.1 | Not selected | 3.1 |
| Active Learning | 3.0 | 3.0 | Not selected | 3.0 |
| Systems Analysis | 3.0 | 2.6 | Not selected | 2.6 |
Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.
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Compare with First-Line Supervisors of Gambling Services WorkersHow salary varies by location
| Location | Median | Employment | Year |
|---|---|---|---|
| New York, NY | $82,480 | 80 | 2025 |
| Seattle, WA | $80,920 | 470 | 2025 |
| WA | $77,350 | 910 | 2025 |
| OR | $76,960 | 150 | 2025 |
| AK | $76,340 | 90 | 2025 |
| San Diego, CA | $75,930 | 460 | 2025 |
| Sacramento, CA | $75,770 | 430 | 2025 |
| Bremerton, WA | $75,500 | 30 | 2025 |
| NY | $74,530 | 560 | 2025 |
| MD | $74,160 | 600 | 2025 |
| Denver, CO | $73,800 | 170 | 2025 |
| Yakima, WA | $72,660 | 30 | 2025 |
| Phoenix, AZ | $72,580 | 410 | 2025 |
| San Francisco, CA | $72,490 | 100 | 2025 |
| CO | $69,070 | 250 | 2025 |
| AZ | $69,050 | 580 | 2025 |
| San Jose, CA | $68,780 | 70 | 2025 |
| Chicago, IL | $68,260 | 580 | 2025 |
| Fresno, CA | $68,010 | 110 | 2025 |
| CA | $68,010 | 3,010 | 2025 |
Career transition paths
Compare the skills of a career you hold today with First-Line Supervisors of Gambling Services Workers to see shared skills, target-only skills and skill overlap.
Build a transition comparisonCareer and skills data: O*NET 31.0.
Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).
Figures are periodic published survey snapshots, not real-time market rates.