Careers / Insurance Claims and Policy Processing Clerks
Insurance Claims and Policy Processing Clerks — Career Decision Dashboard
United States
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Report generated from official BLS OEWS and O*NET data — United States.
Median annual wage
$49,230
United States, 2025
Employment
214,260
United States, 2025
Typical education
High School Diploma or the equivalent (such as a GED)
Job Zone 2
Skills identified
35
10 related careers
Career overview
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
- O*NET code
- 43-9041.00
- Job zone
- 2
- Experience required
- Over 1 year, up to and including 2 years
Typical tasks
- Prepare insurance claim forms or related documents, and review them for completeness.
- Calculate amount of claim.
- Post or attach information to claim file.
- Transmit claims for payment or further investigation.
- Contact insured or other involved persons to obtain missing information.
- Review insurance policy to determine coverage.
- Process and record new insurance policies and claims.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
Choose a location
Salary analysis — United States
10th percentile
$37,560
25th percentile
$44,270
75th percentile
$60,490
90th percentile
$73,590
Most important skills
- Reading Comprehension3.5
- Time Management3.5
- Speaking3.4
- Active Listening3.3
- Critical Thinking3.3
- Social Perceptiveness3.1
- Coordination3.1
- Service Orientation3.1
- Writing3.1
- Judgment and Decision Making3.0
- Monitoring3.0
- Complex Problem Solving3.0
What skills do you need?
Select the skills you already have
Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.
Skill coverage
0%
0 of 12 identified skills
Matched
0
Missing
12
Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.
Skills to develop
| Skill | Importance | Required level | Your level | Gap |
|---|---|---|---|---|
| Reading Comprehension | 3.5 | 3.5 | Not selected | 3.5 |
| Active Listening | 3.3 | 3.5 | Not selected | 3.5 |
| Speaking | 3.4 | 3.3 | Not selected | 3.3 |
| Critical Thinking | 3.3 | 3.4 | Not selected | 3.4 |
| Time Management | 3.5 | 3.0 | Not selected | 3.0 |
| Service Orientation | 3.1 | 3.3 | Not selected | 3.3 |
| Writing | 3.1 | 3.1 | Not selected | 3.1 |
| Social Perceptiveness | 3.1 | 2.9 | Not selected | 2.9 |
| Judgment and Decision Making | 3.0 | 2.9 | Not selected | 2.9 |
| Monitoring | 3.0 | 2.9 | Not selected | 2.9 |
| Complex Problem Solving | 3.0 | 2.9 | Not selected | 2.9 |
| Coordination | 3.1 | 2.8 | Not selected | 2.8 |
Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.
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Compare with Insurance Claims and Policy Processing ClerksHow salary varies by location
| Location | Median | Employment | Year |
|---|---|---|---|
| Manchester, NH | $67,170 | 270 | 2025 |
| San Francisco, CA | $64,260 | 2,390 | 2025 |
| Barnstable Town, MA | $63,190 | 70 | 2025 |
| San Jose, CA | $62,900 | 800 | 2025 |
| Janesville, WI | $62,500 | 50 | 2025 |
| Hartford, CT | $62,310 | 1,470 | 2025 |
| Appleton, WI | $62,170 | 140 | 2025 |
| Santa Maria, CA | $61,460 | 100 | 2025 |
| Santa Rosa, CA | $61,410 | 230 | 2025 |
| Olympia, WA | $61,390 | 820 | 2025 |
| Seattle, WA | $61,120 | 2,010 | 2025 |
| Sacramento, CA | $60,740 | 1,780 | 2025 |
| NH | $60,650 | 820 | 2025 |
| Portland, ME | $60,630 | 940 | 2025 |
| Denver, CO | $60,440 | 970 | 2025 |
| Vallejo, CA | $60,280 | 180 | 2025 |
| WA | $60,220 | 3,730 | 2025 |
| Bozeman, MT | $60,200 | 50 | 2025 |
| New York, NY | $60,070 | 7,700 | 2025 |
| NJ | $59,810 | 5,000 | 2025 |
Career transition paths
Compare the skills of a career you hold today with Insurance Claims and Policy Processing Clerks to see shared skills, target-only skills and skill overlap.
Build a transition comparisonCareer and skills data: O*NET 31.0.
Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).
Figures are periodic published survey snapshots, not real-time market rates.